Terms of service

OVERVIEW

Welcome to santiki-us! The terms “we,” “us,” and “our” refer to santiki-us. santiki-us operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). santiki-us is powered by Shopify, which enables us to provide the Services to you.

The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, you should not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information such as your email address, billing details, payment information, and shipping address. You represent and warrant that all information you provide is correct, current, and complete and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 – OUR PRODUCTS

We have made every effort to display our products and services as accurately as possible in our online store. However, colors and product appearance may vary depending on the device you use and its settings.

We do not guarantee that the appearance or quality of any products or services purchased will meet your expectations or exactly match what is displayed online.

All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities offered to any person, geographic region, or jurisdiction on a case-by-case 

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. santiki-us reserves the right to accept or decline your order at its discretion. Your order is not accepted until we confirm acceptance and successfully process your payment.

Please review your order carefully before submitting it, as we may be unable to accommodate cancellation requests once an order has been accepted. If we need to change or cancel an order, we will attempt to notify you using the email address, billing address, or phone number provided at the time of purchase.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

You represent and warrant that your purchases are for personal or household use only and not for commercial resale or export.

SECTION 4 – PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed and will be listed in your order confirmation email. Unless otherwise stated, posted prices do not include taxes, shipping, handling, customs, or import charges.

Prices in our online store may differ from prices offered in physical stores or third-party retailers. Promotions may be governed by separate terms, which will prevail in the event of a conflict with these Terms.

You agree to provide current, complete, and accurate purchase and account information for all transactions and to promptly update such information as necessary.

You represent and warrant that:

  • The credit card information you provide is true, correct, and complete.
  • You are authorized to use the payment method provided.
  • Charges incurred by you will be honored by your payment provider.
  • You will pay all charges at the posted prices, including shipping, handling, and 

SECTION 5 – SHIPPING AND DELIVERY

We are not liable for shipping or delivery delays. All delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once products are transferred to the carrier, title and risk of loss pass to you.

SECTION 6 – INTELLECTUAL PROPERTY

All content included in the Services—such as trademarks, branding, text, images, graphics, videos, audio, and overall design—is owned by santiki-us, its affiliates, or licensors and is protected by applicable intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial purposes only. You must not reproduce, distribute, modify, create derivative works from, publicly display, republish, download, store, or transmit any material without prior written consent.

Unauthorized use may violate intellectual property laws. All rights not expressly granted are reserved by santiki-us.

santiki-us names, logos, product names, designs, and slogans are trademarks of santiki-us or its affiliates or licensors. Shopify’s name, logo, and related branding are trademarks of Shopify. All other trademarks

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools that we neither monitor nor control. These tools are provided “as is” and “as available” without warranties or endorsements of any kind.

Your use of optional tools is entirely at your own risk, and you should review the terms provided by the relevant third-party providers. Any future features or tools introduced through the Services will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain links to third-party websites or materials. We are not responsible for examining or evaluating their content or accuracy. If you choose to access third-party websites, you do so at your own risk.

We are not liable for any harm or damages related to your interactions with third-party websites or services. Please review their policies before engaging in any transaction.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

santiki-us is powered by Shopify, which enables us to provide the Services. However, all sales and purchases are made directly with santiki-us.

By using the Services, you acknowledge that Shopify is not responsible for any aspect of transactions between you and santiki-us. You expressly release Shopify and its affiliates from all claims, damages, and liabilities related to your purchases and transactions with us.

SECTION 10 – PRIVACY POLICY

All personal information collected through the Services is subject to our Privacy Policy, and certain information may also be subject to Shopify’s Privacy Policy. By using the Services, you acknowledge that you have read these policies.

Because the Services are hosted by Shopify, your information may be transmitted to and processed by Shopify and its partners, including those located in other countries, to provide and improve the Services.

SECTION 11 – FEEDBACK

If you submit ideas, suggestions, reviews, or other content (“Feedback”), you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback for any purpose, including commercial use.

You represent and warrant that you own or have the necessary rights to your Feedback and that it complies with these Terms. We are not obligated to maintain Feedback in confidence, pay compensation, or respond.

We may remove Feedback that we determine to be unlawful, offensive, defamatory, or otherwise objectionable. You are solely responsible for the Feedback you provide.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on the Services may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, transit times, or availability.

We reserve the right to correct such errors and to update information or cancel orders at any time without prior notice, including after an order has been submitted.

SECTION 13 – PROHIBITED USES

You may use the Services only for lawful purposes. You agree not to use the Services to:

  • Engage in unlawful or malicious activities
  • Violate any applicable laws or regulations
  • Infringe upon intellectual property rights
  • Harass, abuse, defame, or harm others
  • Transmit false or misleading information
  • Send spam or unauthorized promotional material
  • Impersonate another person or entity
  • Upload malicious code or interfere with security features
  • Collect personal data without authorization
  • Scrape, crawl, or exploit any portion of the Services

We reserve the right to suspend or terminate your access if you violate these Terms.

SECTION 14 – TERMINATION

We may terminate this agreement or your access to the Services at our discretion without notice. You remain liable for all amounts due up to the date of termination.

Provisions that should survive termination—including Intellectual Property, Disclaimer of Warranties, Limitation of Liability, and Indemnification—will remain in effect.

SECTION 15 – DISCLAIMER OF WARRANTIES

The information provided through the Services is for general purposes only. We do not guarantee its accuracy, completeness, or usefulness. Any reliance on such information is at your own risk.

EXCEPT AS EXPRESSLY STATED BY santiki-us, THE SERVICES AND ALL PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not guarantee that the Services will be uninterrupted, secure, or error-free. Some jurisdictions do not allow certain warranty limitations, so portions of this disclaimer may not apply to you.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, santiki-us and its affiliates, partners, employees, agents, and service providers shall not be liable for any indirect, incidental, punitive, special, or consequential damages, including lost profits, revenue, savings, data, or replacement costs arising from your use of the Services or any products purchased through them.

SECTION 17 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless santiki-us, Shopify, and our affiliates from any claims, damages, or expenses arising from:

  • Your breach of these Terms;
  • Your violation of any law or third-party rights; or
  • Your use of the Services.

We may control the defense and settlement of any claim at your expense, and you agree to cooperate as required.

SECTION 18 – SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, that provision will be severed, and the remaining provisions will remain valid and enforceable.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

Failure to enforce any provision of these Terms does not constitute a waiver of that provision.

These Terms, together with any policies posted on the site, constitute the entire agreement between you and santiki-us and supersede any prior agreements or communications.

SECTION 20 – ASSIGNMENT

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without notice.

SECTION 21 – GOVERNING LAW

These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of the jurisdiction where santiki-us is headquartered. You consent to the venue and personal jurisdiction of such courts.

SECTION 22 – HEADINGS

Headings in this agreement are provided for convenience only and do not affect the interpretation of these Terms.

SECTION 23 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. Your continued use of the Services after such changes constitutes acceptance of those changes.

SECTION 24 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to support@santiki.com